Terms & Conditions

Effective Date: 25^th Jan, 2026

These Terms & Conditions (“Terms”) constitute the primary and controlling legal agreement between you (“Client,” “you,” or “your”) and Creative Ideator (“Company,” “we,” “our,” or “us”). They govern access to https://cideator.com and all engagements, services, contracts, subscriptions, proposals, invoices, and communications between the parties.

By signing any agreement, accepting a proposal, or making a partial or full payment, you expressly acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions.

These Terms & Conditions expressly incorporate by reference the Company’s Terms of Service, Privacy Policy, and Disclaimer, all of which form an integral part of this Agreement. In the event of any inconsistency, the following order of priority shall apply:

1. Company Overview & Professional Standard

Creative Ideator is a global creative and technology services provider delivering customized solutions in Creative Designing, Digital Marketing, Search Engine Optimization (SEO), E-commerce, Product Development, Mobile App Development, Website Development, Automation Implementation, ERP Solutions, and Custom Software Development.

Creative Ideator is an experienced, service-driven organization. Our commitment is to the professional execution of agreed services in accordance with industry standards. While service execution is guaranteed, business, marketing, and technical results are not guaranteed and may vary due to external factors.

2. Scope of Agreement

Services are provided strictly as defined in written agreements, proposals, statements of work, or invoices approved by the Client.
Any service not expressly included in writing is excluded and requires a separate agreement and fee.
Verbal discussions, sales conversations, or informal communications do not modify the scope unless confirmed in writing by Creative Ideator.

Service execution mechanics, timelines, approvals, pauses, and delivery procedures are governed by the Terms of Service.

3. Client Responsibilities

The Client agrees to:

Provide accurate, lawful, and complete information, materials, and approvals in a timely manner
Ensure legal ownership or rights to all content, data, and credentials provided
Comply with applicable laws, regulations, and third-party platform policies

Delays, losses, or failures caused by Client actions or omissions do not constitute service failure and do not entitle the Client to refunds or compensation.

4. Payments, Fees & Billing

All fees are quoted in advance and payable as per the agreed schedule
Unless expressly stated otherwise in writing, all payments are non-refundable
Milestone-based, subscription, and recurring services require advance payment
Non-payment may result in immediate suspension or termination of services

Creative Ideator reserves the right to recover unpaid amounts, including administrative, collection, and legal costs.

5. Refund Policy, Payment Finality & Chargeback Protection

5.1 Acceptance of Refund Terms

Execution of any contract and/or submission of partial or full payment constitutes unconditional acceptance of this refund policy.

5.2 No Unilateral Refunds or Chargebacks

The Client has no right to initiate refunds, payment reversals, or chargebacks unless Creative Ideator has materially failed to execute the agreed scope of work. Dissatisfaction, changes in business priorities, algorithm updates, or third-party platform actions do not constitute service failure.

5.3 Dispute Resolution Prior to Refund

In the event of alleged service failure, the Client must submit a written notice to complaince@cideator.com. Both parties agree to engage in good-faith discussions and allow Creative Ideator reasonable opportunity to cure, revise, or complete the services.

5.4 Sales Representation Limitation

Creative Ideator shall not be liable for any representations or assurances made by sales personnel that fall outside the Company’s written agreements or published services. Only written commitments formally issued by Creative Ideator are binding.

5.5 Mid-Project or Subscription Cancellation

If the Client cancels a subscription, contract, or project after commencement, no refund shall be issued under any circumstances. All payments shall be deemed earned for time, resources, planning, and opportunity costs incurred.

5.6 Refund Request Procedure

All refund requests must be submitted in writing to complaince@cideator.com. Any refund, if applicable, must be mutually agreed upon in writing.

5.7 Pre-Execution Refund Deduction

If a contract has not yet been executed and a refund is mutually approved, Creative Ideator may deduct forty percent (40%) of the total contract value to cover administrative costs, consultation time, resource allocation, and business opportunity loss.

5.8 Chargeback Breach

Initiating a chargeback without following this process constitutes a material breach of these Terms. Creative Ideator reserves the right to submit evidence to payment processors and pursue recovery of disputed amounts, fees, and damages.

6. Revisions & Change Requests

Revisions are limited to the agreed scope
Scope expansion, redesigns, or structural changes require separate written approval and fees

7. Intellectual Property

All intellectual property remains the property of Creative Ideator until full payment is received
Upon full payment, ownership transfers only to the extent defined in the agreement
Creative Ideator may display non-confidential work for portfolio or marketing purposes unless prohibited in writing

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary, financial, and business information disclosed during the engagement.

9. Limitation of Liability

To the maximum extent permitted by law:

Creative Ideator shall not be liable for indirect, incidental, or consequential damages
Total liability shall not exceed the fees paid for the specific service giving rise to the claim

10. Indemnification

The Client agrees to indemnify and hold harmless Creative Ideator from claims, damages, losses, or legal expenses arising from client-provided content, data, instructions, or misuse of services.

11. Termination

Creative Ideator may suspend or terminate services for breach of these Terms, non-payment, misuse, or unlawful activity. Termination does not entitle the Client to any refund.

12. Governing Law & Jurisdiction

This Agreement shall be governed by applicable laws without regard to conflict-of-law principles. Jurisdiction may be specified in individual contracts.

13. Amendments & Severability

Creative Ideator may update these Terms at any time. Continued use of services constitutes acceptance of the revised Terms. If any provision is found unenforceable, the remaining provisions shall remain in full force.

14. Contact Information

Creative Ideator
Website: https://cideator.com
Email: complaince@cideator.com